Refund Policy

Created on 29 January, 2024 • 153 views • 1 minutes read

Refund Policy

Last Updated: [29/01/2023]

Thank you for choosing Appfly.in. Our Refund Policy outlines the terms and conditions under which refunds will be provided for our Software as a Service (SaaS) products.

1. Eligibility for Refund:

We offer refunds under the following circumstances:

• Technical Issues: If our software fails to function as intended due to technical issues on our end.
• Unsatisfactory Service: If you are dissatisfied with the service and have contacted our support team to resolve the issue within a reasonable time.

2. Refund Requests:

To request a refund, please contact our customer support at [insert contact email] within [insert number of days] days of your purchase. Include your name, contact information, and a detailed explanation of the issue.

3. Refund Process:

Upon receiving your refund request, our team will review the details provided. If the request is eligible, we will initiate the refund process. Refunds will be processed through the original payment method used for the purchase. The number of days taken to process the refund and credit the amount to the customer's bank account is 5-7 working day.  

4. Non-Refundable Items:

Certain services or products may be labeled as non-refundable. These will be clearly indicated at the time of purchase.

5. Disputes:

If you believe that a refund was wrongfully denied, you may contact us to resolve the issue. We strive to ensure fair and transparent handling of refund requests.

6. Changes to Refund Policy:

We reserve the right to modify or replace this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

7. Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at [[email protected]].

By using Appfly.in, you agree to abide by the terms of this Refund Policy.